Subject to these terms, we offer refunds on the purchase of goods but not on the provision of services. 

In order to make use of our return policy you to reach out to us within 24 hours of the item having arrived at your address. Please send us an email informing the issue with the product along with an image of the issue. We will then review and let you know if it falls within our guidelines. If approved for the return, our returns period lasts for 14 days after you receive any item. Once you have shipped the item out send us an email confirming so with a picture attached of the package and the sending label. If 14 days have gone by since delivery of your purchase, unfortunately we can’t offer you a refund.
To be eligible to return an item for a refund, it must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase.
Where items have been made or personalised for you, they are non-refundable unless defective. Please be sure to confirm all items prior to purchasing.
If you need to return an item, send us an email at our contact email address on this website and we will provide you with the address to return your items. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund and will process your refund within seven business days after the returned item is confirmed to be in reasonable condition.
When you are returning items, you should consider using a trackable shipping service or purchasing shipping insurance. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, other than for a faulty item, the cost of return shipping will be deducted from your refund.